ServiceNow ITSM: A Comprehensive Guide to IT Service Management

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ServiceNow ITSM: A Comprehensive Guide to IT Service Management

2023-02-27 12:58| 来源: 网络整理| 查看: 265

ServiceNow IT Service Management (ITSM) is a cloud-based solution that allows businesses to manage and track digital workflows within a single, dynamic platform. You get a stronger hold on your IT with ServiceNow ITSM, as all of its modules are based on IT Infrastructure Library (ITIL). 

 

ITSM has become a significant part of any organization as the need to digitize the work is increasing every single day. Over the past decade, service delivery has shifted its focus from hardware-based to more digital and cloud-based solutions, making ITSM a crucial element of every business. 

 

Companies now want an ITSM solution that can adapt to changing requirements and new ways of working while being cost-effective and meeting high user expectations. All of this is made possible by ITSM ServiceNow’s ability to make data and processes service-oriented, redefine functional ITSM workflows, and, most importantly, provide you with a comprehensive continuous improvement process that includes AI capabilities to enhance the maturity of your IT organization. Moch.IT provides its users with premium ServiceNow ITSM services so you can focus on the quality of work without any hassle.



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